Important Information

 

Shipping

We offer $10 flat rate shipping (within Australia) excluding bulky items which will be calculated at checkout. 

Please allow up to 2 days for your order to be packed and shipped. We use a mix of Carriers and Australia post. Once an order is dispatched please allow 2-10 working days for delivery, depending on location. 

We offer international shipping to most countries (except North America), please contact us on puggleandkit@gmail.com for a shipping estimate.

Pick up is available from Melbourne Eastern Suburbs, please use the code MELBLOCAL for pick up.

If you have any questions about shipping or delivery times please contact us before placing your order. 

Handmade Products

Items in our collection titled 'Handmade in Melbourne' are all handcrafted by Aidan.

We use sustainably sourced timber and offer a range of finishes listed on the individual listings. 

Due to the natural grain of timber each item will be unique. As items are completely handmade, the finish and size may vary from images and measurements.

Refunds or Exchanges

We do not offer refunds or exchanges for change of mind. If upon arrival there is an issue with your order or any products, please contact us at puggleandkit@gmail.com and we will endeavour to provide a solution as fast as possible.